InterLINX® and Propitect® alert the club and its service team to power loss and pump faults at the clubhouse sewage pump station. Facility managers can check tank levels, pump run times and alarms remotely to assess the issue before heading to site.
At Keperra Country Golf Club in Brisbane, the first sign that the sewage pump station had stopped working was a smell in the clubhouse. By the time staff traced it to the downstairs plant room, the tank had already overflowed. The club needed earlier warning of power loss and pump faults, and its service team needed a way to assess problems remotely.
Nigel Oldridge’s round of golf at Keperra took an unexpected turn. The Queensland Pumps & Controls owner was on the course when club staff discovered the overflow. Luckily, he was close by and could step in straight away. It was a short walk from the fairway to the callout.
The pump station was in a downstairs plant room that staff rarely visited. Nigel checked the alarm history on the existing MATelec Australia HydroWHIZ® controller and found that the panel had lost power. While the panel was isolated, perhaps during a routine service by a technician, there was no local alarm to alert staff that it hadn’t been turned back on.
The overflow put equipment stored downstairs at risk. Outside, the ground slopes towards the putting green and Kedron Brook, so sewage escaping the plant room could reach the creek, putting the facility and the local environment at risk of contamination. The club needed to know when the station stopped so its service team could act before the tank overflowed again.
“The biggest issue was that the panel was out of sight, out of mind. Because it was isolated, there was no alarm when the power went out.”
Queensland Pumps & Controls added a MATelec Australia’s InterLINX® communications module to the existing HydroWHIZ® pump control panel, connecting it to the Propitect® cloud platform. The club and its service team can now receive alerts for power loss and pump faults, while facility managers can log in to Propitect® to check tank levels, pump run times, and alarm history.
If the tank level stays high while the pumps are running, facility managers can use the operating data to investigate possible causes, such as a blockage or a faulty level sensor. If a pump trips, they can check its status before heading to site and bring the parts they’re likely to need. This helps the team prioritise urgent callouts and cut down on visits made simply to check that the station is running.
“It gives us 24-hour coverage. It’s like having a staff member there all week, keeping us updated if there’s an issue.”
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