HydroWHIZ DOL & Soft Start Pump Controller

MATelec Australia’s HydroWHIZ Controller has been designed with ease of use at the core of the system design. Building on the wealth of the pump control features in the Advanced controller, the HydroWHIZ brings these features into a new age with a colour touch screen interface and a streamlined setup process. In a world where information is power the
HydroWHIZ has extensive time and date stamped alarms, logged data, trend graphs and diagnostic pages to provide the user with all the information required for optimisation and preventative maintenance.

Featuring the flexibility of level, pressure and temperature system modes with a wide range of functions and protections, the HydroWHIZ controller is ideal for a vast range of applications including water transfer, stormwater and sewage pump out, pressure boosting, hot water circulation and chiller supply, to name a few.

Function Features

  • Multi-pump control - Control of up to 6 pumps in any number of duty, duty assist and standby pump configurations
  • Pump limiting - For limiting max flow or power requirements
  • Duty sharing and alternation - Adjustable duty change period and bumpless transfer
  • Pump staging and destaging - Additional pumps are staged into operation to maintain setpoint and destaged when no longer required
  • Staggered pump start and stop - Prevents excessive current draw and reduce water surge or hammer
  • Manual control - Manual modes for system and pumps with 10-minute timeout to revert back to auto mode
  • System types - Level, pressure or temperature control
  • Control directions - For emptying or filling a tank, boosting or dropping pressure and heating or cooling temperature
  • Level control mode - Controlled by 4-20mA hydrostatic level transducer and/or low, duty stop, duty start, standby starts and high-level float switches, submerged in a tank or pit
  • Tank top up valve control - Tops up tank with mains water when normal inflow of rain or treated water into tank does not keep up with demand (specific to level mode)
  • Maintain minimum level - Ensures minimum tank level is maintained in (specific to level mode, empty direction)
  • Pressure Control Mode - Controlled by 4-20mA pressure transducer and/or low, duty start, standby starts and high pressure switches
  • Jacking pump control - Pump 1 will always be the first to wake from sleep and main pumps will start if unable to keep up with demand (specific to pressure mode)
  • Mains bypass valve control - Switches to mains water to bypass supply tank when pumping system is out of water or in fault condition (specific to pressure mode)
  • Temperature control mode - Controlled by 4-20mA temperature transducer and/or low, duty start, standby starts and high-temperature thermostats
  • Sleep modes - Sleep can be enabled to allow pumps to sleep when setpoint is reached or disabled so one pump is always running to circulate water (Specific to temperature mode)
  • IP56 rated, powder coated mild steel enclosure with inner door and removable gland plate
  • Pad-lockable mains power isolator switch
  • Circuit breaker protected low voltage control and input circuitry
  • Individual pump isolation
  • Contactor and thermal overload protection of pump motors
  • Din rail mounted terminal connections
Control & interface
  • HydroWHIZ colour touch screen HMI (See interface features)
  • HydroWHIZ PCB control module
  • Visual (strobe) and mutable audible (buzzer) alarms
  • Soft starter per pump with adjustable soft start & stop (Soft Start version)
"" ""Inputs
  • Single phase (230Vac) or three phase (400Vac) power supply
  • Analog 4-20mA input for level, pressure or temperature transducer
  • Up to 8x digital 24Vdc inputs for low, stop, start, standby start and high float switches, pressure switches or thermostats, system enable/disable input and a low flow switch
  • Thermal switch inputs per pump (three phase only)
  • 1-6 pump outputs
  • BMS volt free output for common fault
  • Analog 0-10V output (mirrors analog input)
  • Output for solenoid valve available on request
  • Modbus RTU Serial RS485 connections for SCADA

Fault Protection

  • Protection modes - Apply to most protections, and include alarm (alarm only), lockout (alarm and pump shutdown), and inhibit (pump shutdown only, no alarm)
  • High and low level, pressure or temperature protection - Alarm and/or shutdown on high and low level, pressure or temperature depending on the system type, low-pressure protection features automatic restart attempts
  • Auxiliary tank level protection - Pump shut-down on supply tank low or destination tank full
  • Pump anti-seize protection - Runs pumps periodically during low use to prevent seizing
  • Maximum run protection - Activates after pumps run at max speed for 30 mins, protecting the system in the event of a burst pipe, with automatic restart attempts
  • Pump cycle protection - Activates if system goes to sleep but wakes up within 5 seconds, 10 times in a row, due to a faulty non-return valve or similar fault preventing the system from maintaining pressure
  • No flow protection - Activates if a pump is running but there is no flow for 30 seconds (if using flow switch instead of low-level float), with automatic restart attempts
  • Feedback signal fault protection - Shuts down all pumps in the event of a transducer failing
  • Pump overload protection - Shuts down pump/s on overload, with automatic duty alternation
  • Pump thermal switch protection - For three-phase pumps

Interface Features

  • Main screen with system status, auto/off/manual modes
  • Pump screens with status, logged data and auto/off/manual control
  • Alarms screens with mute/reset, date & time stamped historical faults
  • Logged data with system event & fault counts, pump starts, run hours
  • Analog feedback value trend graph
  • Streamlined, user-friendly system setup process
  • System diagnostics for easy fault finding, factory reset
HydroWHIZ DOL Range 
Code No of Pumps Phase/Voltage Overloads
FPC-63141 Single 1 Phase / 230 Vac -AA to -E
FPC-63143 Single 3 Phase/400Vac -AA to -E
FPC-63241 Dual 1 Phase/230 Vac -AA to - E
FPC-63243 Dual 3 Phase/400Vac -AA to -E
FPC-63341 Triplex 1 Phase/230Vac -AA to -E
FPC-63343 Triplex 3 Phase/400Vac -AA to -E
FPC-63441 Quad 1 Phase/230Vac -AA to -E
FPC-63443 Quad 3 Phase/400Vac -AA to -E

Additional panels for up to 6 pumps available

HydroWHIZ SS Range 

Code No of Pumps Phase/Voltage SS Options
FPC-63143 Single 3 Phase/400Vac -S4.0 to S90
FPC-63243 Dual 3 Phase/400Vac -S4.0 to S90
FPC-63343 Triplex 3 Phase/400Vac -S4.0 to -S90
FPC-63443 Quad 3 Phase/400Vac -S4.0 to -S90


Additional panels for up to 6 pumps available

Additional Options

  • /BMS - With BMS volt free outputs for power on, high level, individual pump run, individual pump fault and common fault
  • /SMS - With ME-Link Module for SMS alarm/status messaging 
  • /CS - With pump current sensing for high or low pump current protection 
  • /RMC - With rain/mains changeover control module and 12Vdc pulse latching solenoid valve
  • /GEN - With generator input socket and manual changeover switch
  • /ATS - With automatic generator changeover
  • Output for normally closed tank top up valve
  • Individual pump RCD protection
  • 316 stainless steel enclosure
  • Free standing enclosure with plinth
  • Separate compartments for power authority meters
  • Battery backup high level alarm
  • Conductivity relays and probe inputs
  • Modbus TCP gateway with ethernet port

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