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WARRANTY PROCESS |
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Our simple 3 step support process ensures fast, straightforward warranty assistance. Contact our Customer Care Team for help, receive quick replacements when required, and access labour or travel compensation where applicable. |
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COMPLIANCE |
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Every MATelec Smoke Alarm is engineered in line with the Australian Standards that define safe, dependable smoke detection. We follow these requirements across our entire range to ensure consistent performance, trusted reliability and peace of mind for every home. |
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TECHNICAL SUPPORT |
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For more information or assistance, please contact one of our friendly MATelec Australia Smoke Alarm experts through our online form, by email, or by calling 1800 281 282. |
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RESOURCES |
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Your complete Smokie resource hub with tutorials, FAQs, state regulation guides and support for testing, pairing, maintenance, troubleshooting and factory resets, all in one convenient online location. |
